At Worldline, we believe in excellence across all business channels. The Executive Committee was developed to implement and advise on Worldline’s overall strategy and business projects for the benefit of its clients, shareholders, and employees. It is also charged with improving interaction and cooperation among the Group's three Global Business Lines and international business markets.
The composition of the Group's Executive Committee is as follows:
- Gilles Grapinet Chairman of the Board of Directors and Chief Executive Officer
- Marc-Henri Desportes Deputy Chief Executive Officer
- Alessandro Baroni Chief Business Divisions Officer and Deputy Head of the Financial Services (FS) Global Business Line
- Olivier Burger Group Head of Human Resources
- Lisa Coleman Group Head of Operational Performance
- Eglantine Delmas Group Head of Quality, Risks and Security
- Matthieu Destot Head of Terminals, Solutions & Services (TSS) Global Business Line
- Charles-Henri de Taffin Group Head of Legal & Contract Management
- Christophe Duquenne Group Chief Technology & Operations Officer
- Claude France Head of Mobility & e-Transactional Services (MTS) Global Business Line
- Jacques Guerin Group Head of Special Initiatives
- Eric Heurtaux Group Chief Financial Officer
- Wolf Kunisch Head of Strategy, Public & Regulatory Affairs
- Grégory Lambertie Group Head of Strategy, Mergers & Acquisitions, Publics & Regulatory Affairs
- Pascal Mauzé Group Head of Communication, Marketing & Sales Performance
- Roger Niederer Chief Market Officer, Merchant Services (MS) Global Business Line
- Vincent Roland Head of Merchant Services (MS) Global Business Line
- Niklaus Santschi Chief Executive Officer, Payone
- Michael Steinbach Head of Financial Services (FS) Global Business Line and CEO of equensWorldline
Chairman of the Board of Directors and Chief Executive Officer
A graduate from “Ecole Nationale d’Administration”, Gilles Grapinet joined the French Inspection Générale des Finances” in 1992, where he was assigned on numerous financial audits on behalf the French Government and international organisations (International Monetary Fund, World Bank, …). In 1996, he moved to the French tax department as Head of Strategy and Controlling before being appointed Head of Information Systems and Strategy. Between 2000 and 2002, he was appointed CIO, head of the nation-wide “Copernicus program”, aimed at rebuilding entirely the French tax information systems and creating a multi-channel, service-oriented e-tax administration. Between 2003 and end 2004, he joined the private office of the French Prime Minister as Senior Advisor for economic and financial affairs. Between 2005 and 2007, he was director and chief of staff of the French economy, finance and industry Minister’s private office. In 2007, Gilles Grapinet joined the Executive Committee of the international banking Group Credit Agricole SA, where he was Head of Strategy before being appointed CEO of the Payment Systems & Services business division. He joined Atos from December 2008 as Senior Executive Vice-President, in charge of Global Functions, Global Sales, Consulting and Worldline until 2013. Since July 2013, in addition of his position in Atos, he was appointed Worldline Chief Executive Officer, and has led the successful partial listing of this subsidiary of the Atos Group with a market capitalization of c. € 2B in June 2014. Worldline has since executed an ambitious development with the successful acquisitions of Equens in 2016, SIX Payment Services in 2018 and Ingenico in 2020. Worldline became fully independent from Atos on May 3rd, 2019, is now n°1 electronic payment services provider in Europe and n°4 globally, and since March 2020 part of the French flagship CAC40 index. M. Grapinet is in parallel the first chairman of EDPIA, the European Digital Payment Industry Alliance, the advocacy body of the largest European payment services providers. M. Grapinet is also member of the French order of “Légion d’honneur” (knight).
Deputy Chief Executive Officer
Marc-Henri Desportes is a graduate of the Ecole Polytechnique and of the Ecole des Mines de Paris. He was Deputy Program Director of the Copernic program at the French Ministry of Finances from 2000 to 2005, and then was in charge of audit coordination at BNP Paribas from 2005 to 2006. Mr. Desportes was then Chief Information Officer at BNL, BNP Paribas’ Italian subsidiary. He joined the Atos group as an ExCom Member in 2009 and as Director of the Global Innovation Business Development & Strategy Global Business Lines (GIBS), then, became Director of the High Technology Settlement Services and Specialized Activities Business Unit in July 2011. Mr. Desportes joined Worldline as General Manager in 2013 and he is in charge of all its business lines and operations since that date. He became Deputy CEO in 2018.
Chief Business Divisions Officer and Deputy Head of the Financial Services (FS) Global Business Line
Alessandro Baroni is Chief Business Divisions Officer and Deputy Head of Worldline Global Financial Services since March 2020. He was previously Chief Market Officer for Worldline Global Financial Services. He is a member of the Board of Directors of equensWorldline since October 2016 upon the closing of the strategic partnership between equens and Worldline. He has been part of the Equens Board of Directors since 2011, first as responsible of the cards business, then as Group CIO and finally as CMO. He joined Equens in 2008 upon the incorporation of Equens Italia, the Italian entity set up by ICBPI and Equens SE as a vehicle for their strategic partnership, for which Alessandro Baroni was in a leading role since its origination. Alessandro Baroni is a member of the Worldline Group Executive Committee. Prior to joining Equens, Alessandro Baroni worked for the Boston Consulting Group in Milan and Toronto as a consultant and principal, serving clients in the financial services and consumer goods & retail industries in the fields of strategy, corporate development, organization and operations. Mr. Baroni holds a Bachelor in Business Administration from Bocconi University, Milan.
Group Head of Human Resources
Olivier Burger started his career in France at Renault in software development. After two years spent in Canada for the French Foreign affairs, he joined Alstom in the train division where he headed several operational positions in the field of fail-safe train control systems in France and in the United Kingdom. In 2004, he joined Orano to lead various Human Resources managerial positions in Global Business Units and then in charge of Talent & Reward for the Group. Olivier joined Atos in 2016 as Human Resources Senior Vice President of the Big Data & Security Division. He was also in charge of the WellBeing@Work and the Expert policy at Group level at Atos before joining Worldline in 2018 as Group Head of Human Resources. He graduated in France from the Supmeca Engineering school and from the Ecole Normale Supérieure de Cachan.
Group Head of Operational Performance
Lisa Coleman joined the Atos group in 1992, performing various managerial roles in the UK public sector that included personal delivery of major Government Programmes. She also took overall responsibility for business development and growth in the UK health sector. From joining Worldline in 2014 to March 2019, Lisa had responsibility for all Worldline activities within the UK and Ireland which included significant contracts to the transport and hospitality market. In addition, since 2017 her scope included the groups Mobility & Transactional Services business in Germany and Austria. Since March 2020, she has taken on the role of Head of Operational Performance responsible for improving operational performance and efficiency through the next generation of the TEAM² program SMART.
Group Head of Quality, Risks and Security
Eglantine Delmas has over 25 years’ experience in risk management, compliance, security and internal audit in the banking sector, financial institutions, and payment services. She was appointed in Worldline executive committee after the acquisition of Ingenico that she joined in 2017 as EVP Audit, Risk and compliance, with the task of developing the compliance and risk management set up as well as raising awareness of risk&security within the Group. She is also member of the Supervisory Board of Payone. Previously, as senior advisor to the Head of Compliance at BNPP International Retail Banking from 2015 to 2017, Eglantine Delams coordinated the roll out of the compliance transformation program in several entities of the group. Between 2000 and 2015, Eglantine held several leading positions in various entities of Dexia focusing alternately on credit and financial market risk management, internal audit and product control. She was a member of the board of Dexia Crediop in Italy from 2013 to 2015, the Chief Audit Executive of Denizbank in Turkey from 2007 to 2011 and started her career at Crédit Agricole CIB. Eglantine Delmas is also member of the European Women on Boards (EWoB) since 2012. As a passionate leader, she is always striving to empower teams to deliver strategical, organizational & cultural transformation.
Head of Terminals, Solutions & Services (TSS) Global Business Line
Matthieu Destot has a proven track record in transforming business in the High Tech industry and a strong experience of international environments especially in APAC. Matthieu joined Ingenico in April 2019, as EVP of the Banks & Acquirers (B&A) Business Unit. Matthieu Destot brings more than 20 years of experience in global sales, business management, and transformation, most recently as Chief Operating Officer at Alcatel-Lucent Enterprise (ALE), member of the ALE Executive Team, and leader of the Cloud Communications Business Division. Matthieu is a recognized leader with a track record in leading business transformation of proprietary Hardware/Software business towards open and standard based platforms as well as Cloud services. Matthieu is also an Independent Board Director at ALE Holding. Matthieu holds a Master of Science in Engineering from the Ecole Centrale Lille and is a graduate of the ESSEC business school in Paris.
Group Head of Legal & Contract Management
Charles-Henri de Taffin received a Postgraduate Degree (DEA) in business law from the University of Paris X – Nanterre and a Postgraduate Degree (DESS) in litigation, arbitration and alternative dispute resolution from the University of Paris II – Panthéon Assas. He spent 9 years as business lawyer in the international law firm, Cleary Gottlieb Steen & Hamilton, where he focused on mergers and acquisitions, restructuring, international contract law but also on arbitration and dispute resolution. In 2013, Charles-Henri joined the Legal department of the Atos group and particularly contributed, as Head of Legal Special & Strategic Projects, to the main acquisitions, financing and capital markets transactions, including Worldline’s IPO. In 2016, he became Deputy General Counsel for Atos France. Since July 2017, Charles-Henri is General Counsel, Head of Legal and Contract Management of Worldline.
Group Chief Technology & Operations Officer
Christophe Duquenne is a graduate of theEcole Centrale in Paris. He joined the Atos group in 1987 where he has held numerous managerial positions including the business activities in Worldline France for six years, and the Merchant Service Global Business Line for three years. Christophe Duquenne has been appointed as the Group’s Chief Technology Officer in 2013 and Operations Officer in 2016.
Head of Mobility & e-Transactional Services (MTS) Global Business Line
Claude France is a graduate from Institut National Polytechnique de Grenoble. She started her career in the telecom sector at Alcatel and joined the Atos group in 1988, where she held various operational and commercial positions. After having managed the French Financial Processing and Software Licensing business upon the creation of Worldline in 2004, she then directed for 5 years the strategy, the marketing and the business development of the Worldline Group. From July 2011 to April 2020, she manages the business of the Worldline Group in France. In April 2020, she was appointed Head of Mobility & e-Transactional Services (MTS) Global Business Line.
Group Head of Special Initiatives
Jacques Guérin has wide experience in strategic positioning and operational management in services. He joined Ingenico in 2012 as EVP Chief Solutions Officer. From January 2015 to February 2017 he was the head of the Group’s Smart Terminals & Mobile Solutions division. He was acting EVP North America in 2017. Jacques was appointed EVP Strategy & Performance in April 2018, and was appointed head of HR & Communications functions in April 2020. Jacques began his career at Air France, where he held various positions in Air Inter and Servair. In 1998, he joined Amaury Group as General Manager of the French newspaper Le Parisien before becoming the Group’s CEO. He also acquired specific skills in the field of software development through the launch of Corail Software in 2008. Jacques Guérin holds degrees from the Ecole Polytechnique and the Ecole Nationale de l’Aviation Civile.
Group Chief Financial Officer
Eric Heurtaux is a graduate from Ecole des Mines de Paris and holds a Master of business Administration from INSEAD. He began his carrier at the Boston Consulting Group. For more than 12 years within the Atos group, he held several positions among which driving the group TOP program, enhancing Atos operational performance and conducting the integration of acquired companies in Atos, in particular Bull. Eric was previously Chief Financial Officer of Atos Big Data & Security (BDS) division, where he was responsible for strategic and financial planning, financial controlling and reporting, internal control, tax & corporate development. Since 2016, as Worldline Chief Financial Officer, he oversees the Company’s finance and accounting organizations, drives the investor relations activities and is also in charge of the Purchasing and Real Estate departments.
Head of Strategy, Public & Regulatory Affairs
Wolf Kunisch is a graduate of the Technische Universität Berlin and of INSEAD’s Executive MBA program. He began his career as a project manager at Roland Berger Strategy Consultants in Stuttgart, Germany and in Paris. He joined the Atos group in 2000, where he performed management functions in innovative and international business development. In 2010 he was appointed as Managing Director of Atos Worldline in Germany and was made responsible for the group’s Financial Processing & Software Licensing global business line as well as its German and Eastern Europe geographical zones in 2014. In 2016 he became deputy CEO of equensWorldline. In March 2020 he was appointed as Head of Worldline Strategy, Public & Regulatory Affairs.
Group Head of Strategy, Mergers & Acquisitions, Publics & Regulatory Affairs
Until November 2020, Grégory Lambertie was SVP Strategy and M&A at Ingenico since January 2018 after joining the company in 2015. He is a Board member of Payone GmbH, our joint-venture with the German Savings Banks. Grégory brings expertise in the financial services as well as tech industry and a track record of delivering complex deals. From 2011 until 2015, he was a Senior Banker at Ondra Partners, the independent investment bank. He was involved in many M&A, financing, and capital market operations in Europe, the United States and Africa. Grégory started his career within the M&A department of Lehman Brothers’ in London in 2001. In 2007, he joined Trilantic Capital Partners, the private equity fund, as a European Partner in charge of deals in the industrial, tech and healthcare services sectors. Grégory Lambertie is a graduate of Ecole des Hautes Etudes Commerciales (HEC Paris) and of Sciences Po Paris Public Affairs School.
Group Head of Communication, Marketing & Sales Performance
Pascal Mauzé is a graduate Engineer from IMT Atlantique and holds a Master degree from Université Paris-Dauphine. He has also studied international management at HEC, as well as professional coaching. From 1994 till 2017, he has held various Business Unit Management and Sales Management positions in LogicaCMG (now CGI), Cisco, Ingenico, Atos, and Accenture. He was appointed Worldline’s Head of Sales and Marketing in 2017, and, since 2020 he also looks after communications.
Chief Market Officer, Merchant Services (MS) Global Business Line
Roger Niederer holds a Master degree in Corporate Finance (IFZ Zug/Hochschule für Wirtschaft Luzern). Until the acquisition of SIX Payment Services by Worldline in late 2018, Roger Niederer was Head Merchant Services, and in this role responsible for the entire merchant business of SIX Payment Services in Switzerland and international. Previous roles at SIX Payment Services include 2 ½ years assignment as Managing Director integrating the newly acquired PayLife Bank in Austria, several years as Head Operations and Head Card Operations. Initially Roger started his career at SIX Management AG and Telekurs AG as Head Accounting, Tax and Treasury. Roger Niederer is Chief Market Officer of the Merchant Services Global Business Line.
Head of Merchant Services (MS) Global Business Line
Vincent Roland is a graduate from Ecole Polytechnique de l’Université de Louvain and holds a MBA degree from the Solvay Business School. He started his career with the Alcatel group, where he became Vice-President of the Microelectronics division. He then joined Banksys as General Manager, before Banksys was acquired by Atos Worldline. After having been Vice-Président of Atos Worldline for two years, he then joined First Data as Senior Vice-President for Europe, Middle-East and Africa. In 2010, he joins the Point group as Senior Vice-President. Following the acquisition of Point by VeriFone in 2011, he takes over the payment services business in the Verifone Executive Committee. In 2016 he re-joins Worldline as manager of the Merchant Services business line.
Chief Executive Officer, Payone
Niklaus Santschi has worked in the cards and payments business for more than 25 years. In various management positions, he played a driving part in transforming the card business of the then Telekurs Group into a competitive European payment service provider. Niklaus Santschi became CEO of SIX Payment Services and a member of the Group Executive Board of SIX in 2011, in which capacity he was responsible for further expansion and ongoing internationalization of all payments and processing business and created a lasting foundation for SIX’ growth strategy. As part of his successful activity, he held various seats on boards of directors and international bodies in the payment business. From 2015 on, Niklaus Santschi acted as advisor and consultant for prestigious international companies, private equity firms and start-ups in the fintech and payment sectors. In January 2017, he took over as CEO at B+S Card Service GmbH, Frankfurt, which merged with the Kiel-based service provider PAYONE GmbH to create BS PAYONE GmbH, one of the leading European full-service providers for cashless payment solutions. After a further investor process, he merged BS PAYONE with Ingenico Payment Services GmbH and formed PAYONE a joint venture between Ingenico and DSV (Deutscher Sparkassenverlag), market leader in the DACH region. As CEO PAYONE he was member of the Ingenico Executive Committee.
Head of Financial Services (FS) Global Business Line and CEO of equensWorldline
Michael Steinbach is Head of Global Business Line Financial Services of Worldline and CEO of equensWorldline SE. Furthermore he is member of Worldline´s Group Executive Committee. Next to that, he is involved in national and international payment committees. Earlier, he acted as Chairman of the International Payments Framework Association (IPFA) and member of the supervisory board of Deutsche Bank Nederland NV. Michael Steinbach was one of the responsible acting managers on the mergers between the Dutch Interpay B.V. and the German Transaktionsinstitut fuer Zahlungsverkehrsdienstleistungen AG which led to the incorporation of Equens in 2006 and between Equens and the processing part of Worldline, resulting in the creation of equensWorldline SE in 2016. Prior to his appointment as Chairman of the Board at Transaktionsinstitut in 2003 he was a director of DZ BANK AG (Deutsche Zentral-Genossenschaftsbank), where he headed the payments/cards/trade finance department. During his career he has headed increasingly large and complex payment and cards divisions formed by mergers in the banking and financial services world.